Refund policy
At Zyntakart, customer satisfaction is our priority. If you are not satisfied with your purchase, we’re here to help.
1. Return Eligibility
Products must be:
- Unused and in original condition
- Returned with original packaging
- Not damaged due to misuse
2. Return Timeframe
Returns can be requested within 7 days of receiving the order.
📧 Email: Rarseller2026@gmail.com
3. Non-Returnable Items
The following items are not eligible for return:
- Personal care products
- Customized products
- Digital products
- Gift cards
- Clearance sale items
4. Damaged or Wrong Products
If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with:
- Order number
- Product photos/videos
- Issue details
After verification, we may offer a replacement, store credit, or refund.
5. Return Process
To request a return:
- Email us at Rarseller2026@gmail.com
- Share your order details
- Wait for approval instructions
- Ship the item to the provided address
6. Return Shipping
Customers may need to pay return shipping charges unless:
- Wrong product delivered
- Product damaged
- Product defective
7. Refund Process
After inspection, approved refunds will be processed to the original payment method within 5-7 business days.
8. Exchanges
Exchanges are available for damaged, defective, or incorrect products, subject to stock availability.
9. Order Cancellation
Orders can only be canceled before shipping.
10. Contact Us
Zyntakart
📧 Email: Rarseller2026@gmail.com
📞 Phone: 8058573017
📍 Address: 01, Jadmo Ki Dhani, Chaksu, Rajasthan, India
Thank you for shopping with Zyntakart. We appreciate your trust and support.